Legal notice
This page is the disclosure required under the Japanese Act on Specified Commercial Transactions.
| Seller | NANA Inc. |
|---|---|
| Representative | Kotaro Taniyama |
| Address | Regus Shibuya Koen-dori Center, 1-23-14 Jinnan, Shibuya-ku, Tokyo 150-0041, Japan |
| Phone | +81 90-1163-0677 (weekdays 11:00-18:00 JST) |
| kotaro_taniyama@nana.black | |
| Website | https://shop.kotarotaniyama.com |
| Price | As shown on each product page. Prices for delivery within Japan include Japanese consumption tax; prices for delivery outside Japan exclude it. |
| Additional charges | Shipping, as shown at checkout. For international orders, customs duties, import taxes and clearance fees in the destination country are payable by the customer. |
| Payment methods | Credit card (Visa / Mastercard / American Express), Shop Pay, Apple Pay, Google Pay |
| Payment timing | Payment is taken when the order is confirmed. |
| Delivery | Items are made to order, produced in approximately 2-4 weeks after order confirmation and shipped once complete. |
| Returns and exchanges | As items are made to order, returns and exchanges for reasons of personal preference cannot be accepted. For faulty or incorrect items, contact us within 7 days of delivery and we will exchange or refund at our cost. See the refund policy for details. |
| Cancellation | Accepted within 24 hours of purchase, provided production has not started. |